FAQ

  1. How can I contact you?
    You can contact us by emailing Darklisoddical@gmail.com or by filling out the contact form on our website. Our customer service team is available to assist you within 24-48 hours.

  2. Where are your products shipped from?
    Our products are sourced from various suppliers worldwide. Depending on the product, your order may be shipped from locations in the USA, Europe, or Asia.

  3. Can I get a refund on my product?
    Yes! We offer a 30-day refund policy. If you are not satisfied with your purchase, please contact us within 30 days of receiving your item for a full refund.

  4. How long will it take to receive my order?
    Shipping times typically range from 7 to 21 business days, depending on your location and the supplier's shipping process. You will receive tracking information once your order is shipped.

  5. Can I change or cancel my order after placing it?
    Orders can be modified or canceled within 24 hours of purchase. After this time, the order will be processed, and cancellations may no longer be possible.

  6. Do you offer international shipping?
    Yes, we offer international shipping to many countries. Please check the shipping options during checkout to see if we deliver to your location.

  7. How can I track my order?
    Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.

  8. Are your products covered by a warranty?
    Our products dont have a warranty. If you experience any issues with your product, please contact us, and we will resolve it as quickly as possible.

  9. Is it safe to shop on your website?
    Yes! We use secure payment methods and encryption to ensure your personal and payment information is kept safe during the checkout process.

  10. Do you offer discounts or promotions?
    Yes, we offer special promotions and discounts throughout the year. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest offers.